Skip to content ↓

Forgotten Log In Details

Please choose one of the following options:

I am a STUDENT and have forgotten my Frog log in details
 

Your Frog username and password are the same ones you use to log into a computer at school.

If you need these to be re-set, you can't do this yourself. Speak to your tutor and let them know the log in problem you are having. They will then be able to support you with this.

I am a PARENT and have forgotten my Frog log in details
 

Follow the steps below to re-set the password for you parent Frog account:

  1. Click here to open the forgot password page. When prompted, choose the blue 'Parent' button.

  2. You will be prompted to enter your email address (this must be the same email address you have previously supplied us with, and the same email address you have been receiving school communications with).

  3. Check your email inbox for an email from Frog (you may need to check your Junk or Spam folder too)

  4. Click the link within the email to see your username and choose a password. The screenshot below shows an example of how the page will look: